{"id":2984,"date":"2022-03-03T16:01:37","date_gmt":"2022-03-04T00:01:37","guid":{"rendered":"https:\/\/community.scrippscollege.edu\/itfits\/?page_id=2984"},"modified":"2023-11-28T14:28:40","modified_gmt":"2023-11-28T22:28:40","slug":"faq","status":"publish","type":"page","link":"https:\/\/community.scrippscollege.edu\/itfits\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1><strong>Frequently Asked Questions<\/strong><\/h1>\n<p><a class=\"btn\" href=\"#sakai\">Sakai<\/a> <a class=\"btn\" href=\"#duo\">Duo<\/a> <a class=\"btn\" href=\"#canvas\">Canvas<\/a> <a class=\"btn\" href=\"#portal\">Registration Portal<\/a> <a class=\"btn\" href=\"#misc\">Misc.<\/a><\/p>\n<div id=\"sakai\">\n<span style=\"color: #993300;\"><strong>Sakai<\/strong><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do I upload files or links?<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click on the class you wish to submit a file for and then click on the \u201cDrop Box\u201d tab on the left hand side. On the row that shows your name and email hyperlinked, click on the \u201cActions\u201d button. You will get a dropdown menu that allows you to \u201cupload files,\u201d \u201cadd web links,\u201d etc.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How can I view the classes I should be enrolled in?<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Next to your name in the top-right hand corner, click the \u201cSites\u201d icon. You will see all the Sakai sites for the classes you are currently enrolled in. To ensure they all appear on your Sakai page, click the star icon next to the classes you wish to see on your homepage. To officially confirm the classes you are enrolled in, go to the student portal and click on the \u201cStudent\u201d tab.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<div id=\"duo\">\n<span style=\"color: #ff6600;\"><strong>Duo<\/strong><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How does Duo Authentication work?<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When logging into Scripps related websites and accounts, you will need to verify your identity using Duo Authentication. This can be done using your phone and downloading the Duo app. When prompted, you\u2019ll receive a push notification (so make sure these are on) that you can click on to approve or deny the login request.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do I use a new device (e.g. new phone) with Duo?<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Follow these instructions (<\/span><a style=\"background-color: none; color: #1e718b; text-decoration: none; border-color: #006400;\" href=\"https:\/\/guide.duo.com\/add-device\"><span style=\"font-weight: 400;\">https:\/\/guide.duo.com\/add-device<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Contact Scripps IT Office (<\/span><a style=\"background-color: none; color: #1e718b; text-decoration: none; border-color: #006400;\" href=\"https:\/\/inside.scrippscollege.edu\/it\/\"><span style=\"font-weight: 400;\">https:\/\/inside.scrippscollege.edu\/it\/<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div id=\"canvas\">\n<span style=\"color: #008000;\"><strong>Canvas<\/strong><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do I navigate to my Scripps class\u2019 Canvas page?<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><strong><a style=\"background-color: none; color: #1e718b; text-decoration: none; border-color: #006400;\" href=\"https:\/\/scrippscollege.instructure.com\/\">https:\/\/scrippscollege.instructure.com\/<\/a><\/strong><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You will find the courses you are enrolled in that have Canvas pages here on your dashboard.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">For more information, visit this site with Canvas Tutorials: <\/span><strong><a style=\"background-color: none; color: #1e718b; text-decoration: none; border-color: #006400;\" href=\"https:\/\/scrippscollege.instructure.com\/courses\/818\/modules\">https:\/\/scrippscollege.instructure.com\/courses\/818\/modules<\/a><\/strong><\/li>\n<\/ul>\n<\/div>\n<div id=\"portal\">\n<span style=\"color: #3366ff;\"><strong>Class Registration Portal<\/strong><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Once you are logged in, click the \u201cStudent\u201d tab\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">See the classes you are registered for during the current academic term.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Scroll down to see your \u201cStudent Profile\u201d which informs you of your ID number, mailbox number and password, declared majors and minors, and advisor(s).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Scroll down to \u201cStudent Resources\u201d to find a link to faculty office hours<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The tab menu on the left includes important links to CashNet, Unofficial Transcript, and Degree Audit, and Student PERM.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When can you PERM?<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">For a class that is only open to another campus\u2019 students<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">For a class that requires instructor permission<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To get into a full class or a closed class<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How to write a PERM?<\/span>\n<ul>\n<li>Concisely summarize the main objective as to why you want the class (GE, major, or minor requirement), any previous experience with the topic, people who have referred you to the class, or other outside interests. Follow up with an email!<\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do I see my course registration time?<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When we approach course registration time, click the \u201cStudent\u201d tab on the portal. Your time should appear in the \u201cAdd\/Drop Courses\u201d <\/span><span style=\"font-weight: 400;\">box<\/span><span style=\"font-weight: 400;\"> at the top of the page when you\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To see your time before it appears at the aforementioned location, you have to click the \u201cStudent\u201d tab on the portal and then click the \u201cCourse Search\u201d link. Change the \u201cTerm\u201d drop down menu to the upcoming term you want to register for. Then click the \u201cadd\/drop courses\u201d <\/span><span style=\"font-weight: 400;\">link<\/span><span style=\"font-weight: 400;\"> to navigate to a page with your registration time.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How to get a class to double count?<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If the class can double count for only two GEs and you need both, then it will automatically double count on your degree audit<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If the class can count for multiple GEs (2+), you need to inform the Registrar about which GEs you want the class to count for.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If you are trying to get a class to double count for a GE and your major, speak to your major advisor.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If you are trying to get a class to double count for your major and minor or for two majors, speak to your major(s) and minor(s) advisors accordingly and submit this preference in your major(s) and minor(s) declaration forms.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<div id=\"misc\">\n<span style=\"color: #800080;\"><strong>Misc.<\/strong><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How can I print from my dorm?<\/span>\n<ul>\n<li>Install PaperCut Hive. Use <a href=\"https:\/\/scrippscollege.freshservice.com\/support\/solutions\/articles\/21001360688\">these instructions<\/a> for installation and usage help.<\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Where can I print in color?<\/span>\n<ul>\n<li style=\"font-weight: 400;\">All dorms include color printing. The computer lab in Steele (226) also includes color printing.<\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do I login to computers in the dorm computer labs?<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You can use your Scripps login credentials, and may be directed to CAS authorization. If you\u2019re on a Mac, you may be prompted to re enter your Scripps password again after first entering your full credentials, this is normal.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How do I connect to the Wi-Fi? Which network do I use?<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You can use your Scripps login credentials to login to Claremont WPA. If it\u2019s not working, try resetting your Scripps password through your outlook email. The college is outfitted with campus-wide wireless access based on the latest 802.11ac standard. <\/span><\/li>\n<\/ul>\n<\/li>\n<li>How do I get help from the Scripps IT department?\n<ul>\n<li>For further questions, visit our <a style=\"background-color: none; color: #1e718b; text-decoration: none; border-color: #006400;\" href=\"https:\/\/community.scrippscollege.edu\/itfits\/contact-us\/\">Contact Us<\/a> page or email <a style=\"background-color: none; color: #1e718b; text-decoration: none; border-color: #006400;\" href=\"mailto:itfitsHELP@scrippscollege.edu\">itfitsHELP@scrippscollege.edu<\/a> to send a ticket to the Scripps IT department.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Sakai Duo Canvas Registration Portal Misc. Sakai How do I upload files or links? Click on the class you wish to submit &hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2984","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/community.scrippscollege.edu\/itfits\/wp-json\/wp\/v2\/pages\/2984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.scrippscollege.edu\/itfits\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/community.scrippscollege.edu\/itfits\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/community.scrippscollege.edu\/itfits\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/community.scrippscollege.edu\/itfits\/wp-json\/wp\/v2\/comments?post=2984"}],"version-history":[{"count":0,"href":"https:\/\/community.scrippscollege.edu\/itfits\/wp-json\/wp\/v2\/pages\/2984\/revisions"}],"wp:attachment":[{"href":"https:\/\/community.scrippscollege.edu\/itfits\/wp-json\/wp\/v2\/media?parent=2984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}